TICKETS & PACKAGES
Questions: Ticketing
Tickets are automatically allocated with options via our Ticketing network on a ‘next best available’ seating system. When you make your booking, the tickets allocated to you are the best seats available then.
Ticket Price
Category Adult
Standard RM 148
Premium RM 248
VIP RM 568
Wheelchair / OKU / Senior Citizen / Student RM 74
*Kids 4 years old & below is FREE admission however does not occupied seat.
For more information, please visit here.
Ways of Booking
You can order tickets through one of the following ways:
- Online Ticketing
- Ticketing Hotline (Official Agent?)
- Encore Melaka Box Office
For more details, please visit here
Children under 6 year old are not recommended to watch the show and children under the age of 12 must be accompanied by an adult; regardless of age, all guests have to hold a valid ticket for admission.
Yes, for more information, please visit here.
Yes, for more information, please visit here.
Box Office operation hours
Friday – Saturday: 9am – 10pm
Sunday – Thursday: 9am – 6pm
Guests can collect tickets any time during the box office operation hours once the booking is confirmed. We highly recommended that tickets are collected at least 1 hour before the show in order to prevent long queuing time.
Yes. A valid, legal photo ID, along with the credit card (or other method of payment), is required for ticket collection.
Yes, you may reprint your ticket if you purchase your tickets online. Tickets which are purchased otherwise can be replaced with verification of all the patron’s personal information. A fee will be charged for this service.
Unfortunately, according to Conditions of Sale, no change, exchange or refunding of tickets is available once the order is confirmed.
Certainly, we accept Visa and Mastercard. In addition, China Union Pay (CUP) card & Alipay both payment also are accepted.
Please note:
China Union Pay (CUP) cards issued by Mainland China based banks are accepted; any CUP cards issued by banks based in other countries or districts will only be accepted for ticket purchase at the box office.
Alipay accounts registered only to a Mainland China IDs are allowed to use this payment method.
According to Conditions of Sale, no tickets can be resold.
Yes, Alipay is available for online or box office purchase.
Questions: Tips for watching the show
You are encouraged to collect your tickets at least an hour before the show and proceed to enter the theatre 15 minutes before the show. Latecomers will be admitted XX minutes after the performance has started. (Concern: The entrance will move away as the seat platform rotates, will this affect latercomers’ entry?)
No photography or video recording devices, including devices such as Google Glass are permitted into the theater.
Outside food and beverage are not allowed to be brought into the theatre. Food and beverage are sold at a concessions located in the theatre lobby. Each ticket holder, upon entering will receive bottled water.
Guests must turn off their cell phones and wireless apparatus because it will interfere with the theatre’s system.
Yes. Later comers are admitted 10 minutes after the show has started. Guests who arrive later than 20 minutes after the show has started will only be allowed entry between scene changes. (Concern: The entrance will move away as the seat platform rotates, will this affect latercomers’ entry?)
Yes, guests with valid tickets can park for free by getting their parking tickets validated at The Encore Melaka Box Office by presenting the same day show ticket & parking ticket.
Questions: Special requests
Unfortunately, we cannot accommodate such requests. Our performers have a very busy schedule and we respect their downtime by not offering such visits.
No. Encore Melaka’s backstage, offices and workshop premises are only reserved for performers, staff members and partners only.